Community

Transport Assistance

Safe, reliable transport for medical appointments, shopping, social outings and community access across Bunbury and Southwest WA. Our drivers get you where you need to be, on time, with support along the way if you want it.

The interior of an accessible transport vehicle with wheelchair space
  • NDIS Funded
  • Home Care Package
  • Private Pay

Losing the ability to drive is one of the sharpest losses of independence people experience. Appointments get missed. Shopping becomes someone else’s favour. Social plans quietly stop.

Transport assistance is the service that puts that back. Not just a lift — a support worker who knows you, arrives when they said they would, and helps with whatever the trip actually involves.

What a typical trip looks like

We agree the pick-up time in advance and build in enough margin that you are not rushed. The driver helps with the vehicle, mobility aids and anything you are carrying. If you have asked for accompaniment, they stay with you.

Appointments run late. When they do, we wait — you will not be left standing outside a medical centre because a booking window closed.

Common questions

Transport Assistance — FAQs

How far will you travel?

We cover Bunbury and the surrounding Southwest WA communities, including longer runs of roughly 120 km for medical appointments. If you are outside that, call us — we would rather tell you honestly than let you down.

Does the support worker stay with me at the appointment?

They can. Some people want to be dropped off and collected; others want someone with them to take notes or help communicate. Both are fine — just tell us which you prefer when we book it.

Is transport covered by the NDIS?

Often, yes, but it depends on how your plan is written. Send us your plan details and we will tell you what we think is claimable before you commit to anything.

Where we work

Available across our service areas

No obligation

Request transport assistance

Tell us what you need and we will be in touch — often the same day — to arrange a free consultation.

Book a free assessment

We'll contact you within 24 hours of receiving your request.

If you're not sure, choose “I'm not sure” — we'll help you work it out.
Optional.

Your information is private and is sent only to our Australian mailbox. We never share it without your consent. See our privacy policy.

Prefer to talk, or having trouble with this form? Call us on0469 871 457.

Ready to get started?

Whether you are a participant, a family member or a support coordinator, getting started is simple. Make a referral and we will be in touch — often the same day.